Support

Let’s get you
back to the game.

Get help with app access, your account, scoring or running an event.

support@cueplay.net · Opens your email app.

App & account

Tell us what you were trying to do, what happened and which device you use. Include the app version and a screenshot if useful.

Never send your password or a scoring PIN.

Include the event name or public event link, match number and a short description of the problem.

For entry fees, schedules and tournament decisions, contact the event organizer.

Use Refresh or Restore Purchases with your original CUE PLAY account. If access is still missing, email support with the plan and purchase date.

Check the app or signed-in venue billing for current offers and availability.